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Returns and Exchanges

Returns & Exchanges

How do I place a return or exchange?

Please reach out to with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

What’s your return policy?

All returns must be processed within 30 days of receiving the order.

The original order number must be provided to place a return, and you will be refunded in full to your original form of payment (with the exception of in-store cash purchases, which will be refunded with store credit). Please note, gift cards and store-specific merchandise are final sale.

How long does it take to receive a refund?

Credit card refunds usually take 5–10 business days to appear on your statement.

Gift card refunds will be available right way on your original gift card.


What should I do if I receive the wrong product?

Just email with your order number, and we’ll be sure to get you the Anoma product you ordered!

Returns and Exchanges